The independent local survey found that agent professionalism is an important trait for clients
Malta’s real estate giant RE/MAX Malta has topped several categories in a recent survey commissioned on the local real estate market.
The Insight Omnibus Survey, which interviewed a nationally-representative sample of the local population, focused on key areas associated with the real estate market, such as reliability, branding, pricing and experience.
In the survey RE/MAX Malta ranked first in a number of key categories. It was in fact recognised as the agency with the most competitive prices on the island, as the agency that understands their clients best, the agency with the strongest brand reputation, and as the most reliable and trustworthy real estate company available.
RE/MAX also took the top spot as the agency with the most professionally trained agents – particularly noteworthy as 61 per cent of respondents specified in another section of the survey that professionalism of agents is of highest importance when choosing a real estate agency.
“These findings did not surprise us at all,” says RE/MAX Malta COO Jeff Buttigieg. “We have long understood that people look for professionalism when it comes to choosing their real estate agent, because they want to deal with someone that is pleasant to work with and knowledgeable of their craft.
“This is why we continue to invest in training programmes for our agents throughout their careers, helping to secure our very strong position in the market and ensuring that our clients will keep receiving the high level of service and expertise they have come to expect from RE/MAX.”
While over 64 per cent of respondents chose RE/MAX as the ‘first real estate agency to come to mind’ in Malta, the survey also highlighted that RE/MAX is the real estate company with the most properties on its books.
“We invest heavily in building our database of properties, and continuously update it so as to have the widest possible range available anywhere in Malta, offering our clients the best choice available for their future home or investment,” Mr Buttigieg continues.
Ultimately, the survey highlighted that clients were most motivated to use a real estate agency if it is client-oriented, with highly-experienced agents who listen to clients’ needs and are honest and helpful.
“This aligns perfectly with our vision for RE/MAX,” Mr Buttigieg concludes. “We understand that real estate agencies should add value to the client, providing them with a second-to-none service complete with knowledge and opportunities that they would not get if they were to look for properties on their own. With all this in mind, we will continue to hone the service that we offer our clients, so that we can keep delivering high standards of professionalism, choice and honesty.”
